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Bug #538

Contact Client action

Added by Saja Nakhleh over 7 years ago. Updated over 7 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Saja Nakhleh
Start date:
12/07/2017
Due date:
% Done:

100%

Co-Workers:
Severity:
Normal
Category:
Site plan
Sub-Category:
Step_Description:
Pre_Conditions:

1- Create new site plan transaction
2- Assign the transaction to the Draftman step

Expected Result:

1- "Contact Client" action lable should be " *Contact client for rejection* "
2- the transaction should be assigned to the receptionist successfully

Actual Result:

1- the action name is "Contact Client"
2- Once the transaction is rejected , a NULL error will be occurred
Observe the attached evidence.

NOTE: this issue is occurng on: [Oficer step][Manager step] and [Manager - send to customer step]

Environment:
Development
Transaction Number:
1022017000203078
Username:
Browser:
URL:
Test Case ID:

Description

Steps:
1- Observe the preconditions bellow
2- Observe the "Contact Client" action label
3- Click "Contact Client" action

2.JPG (112 KB) Saja Nakhleh, 12/07/2017 12:36 PM

15.JPG (158 KB) Saja Nakhleh, 12/31/2017 02:09 PM

History

#1 Updated by Saja Nakhleh over 7 years ago

  • Transaction Number set to 1022017000203078

#2 Updated by Saja Nakhleh over 7 years ago

  • Assignee changed from Hazem Shoushari to Saja Nakhleh

#3 Updated by Saja Nakhleh over 7 years ago

  • File 15.JPG added
  • Subject changed from Site Plan - Draftman step - Contact Client action to Draftman step - Contact Client action
  • Assignee changed from Saja Nakhleh to Hazem Shoushari
  • Expected Result updated (diff)
  • Actual Result updated (diff)

#4 Updated by Saja Nakhleh over 7 years ago

  • Subject changed from Draftman step - Contact Client action to Contact Client action
  • Actual Result updated (diff)

#5 Updated by Hazem Shoushari over 7 years ago

  • Status changed from Open to Fixed
  • Assignee changed from Hazem Shoushari to Saja Nakhleh
  • % Done changed from 0 to 100
  • Environment Development added
  • Environment deleted (QA)

#6 Updated by Saja Nakhleh over 7 years ago

  • Status changed from Fixed to Feedback
  • Assignee changed from Saja Nakhleh to Hazem Shoushari

the reported issue has been tested and verified.
A new issue has been occurred: the user should add comment before he/she Click Contact client action.
this is occurred on all the steps

#7 Updated by Hazem Shoushari over 7 years ago

  • Status changed from Feedback to Fixed
  • Assignee changed from Hazem Shoushari to Saja Nakhleh

#8 Updated by Saja Nakhleh over 7 years ago

  • Status changed from Fixed to Closed

Tested and verified for all steps

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